For many people, deciding to reach out to an investigation agency is a decision that comes only after much hesitation, and sometimes many sleepless nights. You may suspect the person beside you of infidelity, harbor doubts about a business partnership, or be searching for a family member you've lost touch with for years. Whatever situation you're facing, Lida International Investigation Agency wants you to know: we are truly the capable, reliable partner you can count on.
Lida understands that behind every inquiry call lies a client's unspoken anxiety and hope. That is why, since our founding in 2007, Lida International Investigation Agency has always placed "listening with genuine care" at the core of our staff training. Even before a case is formally commissioned, we already hold your situation close to heart. Through the contact channels below, please feel free to reach our specialists at any time — we're here to help you work through your uncertainty and find the direction that suits you best.
Lida International Investigation Agency's Hong Kong headquarters has dedicated staff answering inquiry calls around the clock, providing clients with an immediate response 365 days a year. Whether you're based on Hong Kong Island, Kowloon, the New Territories, or even a Hong Konger currently living overseas, you can reach us through the following: TEL:852 97623336 / WhatsApp
Recognizing that some clients, given the sensitive nature of their case, may prefer to keep a low profile during the initial inquiry stage, Lida International Investigation Agency also offers a WhatsApp text consultation service. You can first outline your case in writing whenever it's convenient for you, and once our specialist has assessed the situation, a suitable time can be arranged for a more in-depth phone call or face-to-face meeting — so you never miss the chance to connect with us simply because a call wasn't convenient.
Before reaching out to Lida International Investigation Agency for the first time, many clients naturally have all sorts of questions on their mind: Will this call be recorded? Will the other person press me for too many details? If I change my mind partway through, can I still stop at any time? These concerns are only natural, which is exactly why we place such importance on the initial consultation experience.
When you call our service hotline, here's how our process unfolds:
1. Initial Understanding (A Pressure-Free Consultation)
Our specialist will first get to know your current situation and general needs in a relaxed, pressure-free manner (for example, concerns about a relationship, evidence collection for a legal dispute, or a cross-border investigation). At this stage, we won't ask you to provide excessive information — everything proceeds entirely at whatever pace feels comfortable to you.
2. Assessment & Explanation of Options
Based on what you've described, our specialist will give a preliminary explanation of the possible investigation directions, the estimated time required, and the corresponding scope of services — so you can decide, with a full understanding of the situation, whether to arrange a further in-person meeting.
3. Confidential Meeting (The Decision to Commission Is Entirely Yours)
If you'd like to discuss your case in more depth, we'll arrange a separate one-on-one meeting, at a location that prioritizes your convenience and privacy. During the meeting, you're under no obligation to decide on the spot whether to commission our services — you're welcome to go home and think it over carefully, and let us know your decision once you're ready.
While the Lida team won't ask clients to provide all their information at the first consultation, organizing a few basic clues in advance can help our specialist assess your case more efficiently and give you more useful preliminary advice sooner:
￭ Marital/Relationship Cases:
Start by noting whether your partner's recent routine has changed noticeably, whether they frequently come home late citing overtime or social obligations, or whether their phone usage habits seem unusual. These everyday observations help us gauge how difficult the investigation will be and how much time it may require.
￭ Business Background Checks or Due Diligence:
It's helpful to prepare the company name of the party you wish to investigate, the name of the person in charge or their identification documents (if available), and the specific concerns you'd like clarified — such as financial standing, past business dealings, or reputational risk.
￭ Missing Person / Address Tracing Cases:
The time and place you last had contact with the person, their previous address, and their school or workplace are all critical leads. Even if the information is incomplete, feel free to discuss it with our specialist first — we can help assess a workable direction for the search.
￭ A Friendly Reminder:
No matter how much information you've prepared, please do not act out of urgency by following the person yourself, secretly installing a tracking device, or entering someone's residence without consent. These actions could easily violate current Hong Kong law and put you in a disadvantageous position instead. Entrusting the evidence-gathering work to the lawful, professional team at Lida International Investigation Agency is truly the safest way to protect your own interests.
We understand that making this call, for many clients, takes a great deal of courage in itself. That is precisely why Lida International Investigation Agency treats confidentiality during the consultation stage with the same level of importance as a formal engagement.
From the moment you first make contact with our specialist, your name, contact details, and case information are handled under strict confidentiality, accessible only to the personnel directly involved in assessing your case. This information will never be disclosed to any third party, nor used for any purpose beyond your case.
Even if, after learning more about our services, you ultimately decide not to commission Lida International Investigation Agency at this time, we will still properly destroy or dispose of all information you provided during the consultation. We never retain personal records unrelated to a case, and there will be no follow-up questioning or contact of any kind. We firmly believe that only by giving clients a genuine sense of security, free from any lingering worry, can we build the kind of trust worth entrusting with something so personal.
If you've been tossing and turning over something you can't quite bring yourself to say out loud, or have been troubled for a long time by a doubt that remains unresolved, we want you to know: the words you're reading right now may well be the first step toward changing your situation.
Lida International Investigation Agency's Hong Kong team is ready at any time to listen to your story, and to walk alongside you on this journey toward answers with a lawful, confidential, and professional approach. Feel free to call our service hotline right away, or reach out to us via WhatsApp, and let Lida become the partner you can trust most.
Yes. Recognizing that some cases are time-sensitive — for example, suspecting the other party is about to transfer assets, or needing to track someone's whereabouts immediately — Lida International Investigation Agency has an emergency contact channel in place. Staff are on rotation outside office hours to handle urgent inquiries. Simply call our service hotline and let us know the matter is urgent.
If you consult us by phone, our specialist will speak with you in real time and conduct a preliminary assessment of your case. If you reach out via WhatsApp or other text-based channels, we typically respond within one business day, outlining the next steps or arranging a time for a meeting.
Yes. In 2024, Lida International Investigation Agency officially became a member of the World Association of Detectives (W.A.D.) and has built a cooperative network with investigation agencies in Vietnam, South Korea, and other regions, giving us extensive experience handling cross-border cases. We will first assess the legal jurisdictions involved in your case and plan the most suitable investigative approach within a lawful framework, ensuring the process remains sound and effective.
Absolutely not. Lida International Investigation Agency's initial consultation service is focused on understanding your needs and offering professional advice — whether to commission our services is entirely your decision. If, after learning more, you decide not to proceed for the time being, we will never call you repeatedly or pressure you in any way. You are always free to make your own choice, with no strings attached.
Considering that certain cases (such as marital, relationship, or personal privacy matters) may involve sharing more private feelings, if you'd prefer to be assisted or accompanied by a female specialist during the meeting, feel free to let us know during your initial consultation. We'll do our best to accommodate your request, so you can feel more comfortable and at ease when discussing your case.